Wherever you are in Powys or WCD, all our outreach workers can advocate alongside you in a variety of situations and settings.
Advocacy means getting support from an independent person (called the advocate) who works in partnership with you. An advocate is on your side, and will only do what you want them to. This may include:
- Talk with you to find out what you think and what you want
- Listen to your needs and concerns
- Get information you need so that you know all the options open to you
- Explain things so that you can make informed choices and decisions
- Help you contact relevant people, or contact them on your behalf
- Attend with you when you meet with professionals (for example social services staff, housing staff, health professionals, etc)
- Help you express your views and wishes
- Ensure that your voice is heard and your needs are considered
- Speak up for you, but only when you ask them to
- Keep pressing for your choices, however difficult, until you have achieved all you can
- Make sure you get the services you need or are entitled to
- Secure your rights
- If applicable, negotiate and help resolve conflict
The key principles of advocacy are:
- The most important voice is yours.
- You have choice about what the advocate does for you.
- Advocacy helps people to make informed choices and decisions based on good quality information.
- Advocacy supports people to do more for themselves, and lessens their dependency on other people.
- Advocates should not have a conflict of interest.
Advocates do not:
- Give you their personal opinion
- Solve problems and make decisions for you
- Make judgements about you
- Steer you in a particular direction
These are some situations where you might want advocacy support:
- Meetings with health professionals, social services, housing departments,…
- When you wish to raise concerns or complain about a service
- When you require support to navigate through the safeguarding process
- When there is a conflict between your needs and the needs of the person you care for
- When you are unsure of your rights as a carer
- When you are just too exhausted to stand up for yourself
- When you are unhappy about a service, or need support to make a professional understand what you or the person you care for needs.
To receive advocacy support, just speak to us.